The deadline for placing a lunch order is 9:00 PM the night before. Any orders placed after this time will not be processed for delivery.
+880 1839 336 969
Frequently Asked Questions (FAQ)
1. What is Priovoj?
➤ Priovoj is a subscription and non-subscription-based meal service that delivers fresh, home-style lunches and tiffins to offices and schools.
2. What types of meal plans are available?
➤ We offer three types of subscription plans:
● Corporate Subscription: Regular Meal, Premium Meal.
● Student Subscription: Premium Tiffin.
● Purevoj Subscription: Lifestyle Items.
3. How can I place an order?
➤ You can place your order by calling us directly or messaging us on WhatsApp.
4. How is the food prepared?
➤ All meals are freshly cooked with high-quality ingredients, maintaining hygiene and home-style taste.
5. Is Priovoj only a subscription-based service?
➤ No, we offer both monthly subscription plans and one-time orders, subject to terms and conditions.
6. What areas do you deliver to?
➤ We currently deliver to selected office locations and schools. Please contact us to check if your area is covered.
7. What are the payment options?
➤ Payments can be made via cash on delivery or Bkash, Nagad, Rocket.
8. What are the payment terms for subscription plans?
➤ Delivery Charge (150 BDT/month) should be paid in advance by the 25th of the previous month. It is non-refundable. At least one week’s bill must be paid in advance to ensure uninterrupted service. Payments should be made by the 7th of each month.
9. Can I cancel my subscription?
➤ Yes, but you must provide 7 days' prior notice before canceling your membership.
10. Can I cancel a meal for the next day?
➤ Yes, but you must inform us before 9:00 PM the previous day via WhatsApp message.
11. Can I switch my meal package?
➤ Yes, but a 72-hour advance notice is required. Package changes cannot be made in the middle of the week.
12. Are there any required documents for student subscriptions?
➤ Yes, students must submit:
● One passport-size photo, attested by the school’s Principal/Headmaster.
● A Membership Form properly filled out and signed by a parent or guardian.
13. What happens if Priovoj cannot deliver due to unforeseen circumstances?
➤ If delivery is delayed due to national issues, natural calamities, or unavoidable circumstances, the price of that day's meal will be deducted from the weekly invoice/bill.
14. Can Priovoj modify its terms and conditions?
➤ Yes, Priovoj reserves the right to modify terms, cancel memberships, or update policies without prior notice.
Looking for wholesome office lunches or nutritious student tiffins? Priovoj delivers the perfect blend of taste, nutrition, and convenience with our subscription-based meal plans. From Regular Meals to Premium Tiffins and Diet-friendly options, each box is crafted with care to bring you the comfort of home-cooked food. Stay energized, healthy, and productive with fresh, delicious meals delivered right to your doorstep every single day with reliability.
